AI vs. Mental Health – is there a link?

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February 15, 2024

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Anastassia Lauterbach

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On February 22nd, I joined The Global Mental Health Task Force with the Deepak Chopra MD The Chopra Foundation and the World Economic Forum. This is the second initiative along the Wellbeing at Work that I will support to study and offer solutions for improving mental well-being.

As I decided to dedicate my next years to developing educational content to democratize knowledge of AI&Robotics with children and families, I focused on the ‘how’ aspect as much as the content piece. We can’t force understanding into people in the private or professional context. Mental well-being is a big part of the successful future with technologies.

While connecting AI and Robotics to Wellbeing at Work, I think about two sides of the same medal.

On the one hand, people are anxious to use AI, as they worry they might disregard important risks, or even lose their jobs to the robot colleagues.

According to an E&Y survey, last year with GenAI didn’t just bring new opportunities to companies and their employees. About two-thirds (65%) of the 1,000 office/desk workers surveyed said they were anxious about not knowing how to use AI ethically. More than 3 in 4 employees are concerned about the legal risks, and a similar number are anxious about cybersecurity risks.

Along the same lines, a report by Goldman Sachs in March 2023 predicted as many as 300 million jobs could be disrupted by the new technology, and the tidal wave of AI advances has left many workers worrying that their jobs could soon be replaced by technology. Of course, the solution is not to stop using technologies, but to integrate education and professional development into curriculum in businesses around the globe.

The second aspect of the connection between AI and well-being is on behalf of solutions. Some professions can only cope with AI and automation.

Today the burnout in CISOs is of an unprecedented nature. Several organizations name between 13 and 17 months as the average tenure of a CISO in a Fortune 2000 company. Automation and orchestration of security and data protection are part of the solution.

Finally, AI applications help where there is a lack of human doctors and therapists. In early January, I was updating a chapter for a German book, “China in the Outlook of the 21st Century.” While looking through innovative AI solutions from 2020 to now, I learned that China was leading in the world in applying a combination of AR and NLP technologies – including conversational AI and LLMs – to helping patients with anxieties and mental health issues.

My fourth volume of the “Romy and Roby” series will be dedicated to how AI on social media can disrupt the life of a family and what kind of AI solutions are there to protect people from deep fakes and lying bots. I’ll write this volume in 2024, but the research for it is already ongoing.

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Book 1

Romy & Roby And the Secrets Of Sleep.

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